The company is based in Hong Kong but operates under the jurisdiction of British Virgin Islands – which means it won’t have to comply with strict data retention laws like those imposed by Europe or the US.PureVPN offers users over 140 countries to connect to their servers in over 140 countries worldwide. I guess it's just that his shift was over and he wouldn't bother to explain. After I explained to him that I've already made all those steps, he instructed me to do another thing, which is great, but in the middle of the conversation he just cut the chat saying that they will contact me over email. Just to get on live chat so the other agent can ask me to do the same thing over again. I've had to send multiple tickets for the same issue, followed the instructions that the support agent gave me with no result. While everything is working and you don't need to contact the support everything is fine, but if you do, don't expect fast answer and resolution of your issue.
There are a few things that I really did not like about this software.įirst of all sometimes I need to connect to a different server on the same location and obtain different IP for testing purposes, but this feature is not present unfortunately. On first sight it look like you have plentiful of options to choose different servers and locations. I give them the credit that the desktop app is made to look shiny and modern. With RAM servers, our customers are guaranteed extra security as unauthorized parties are unable to access the data, added layers of security that back our no-logs policy, and overall improved performance.Kommentare: For the first several months I was a happy user until the day I had to contact the support for an issue restricting me to use the service. Once a server is unplugged, all the data stored on the server will be completely erased.
If someone were to come into the facility where the servers are physically located, such as government agencies or spies, and try to take the servers out, they will encounter quite a problem. What does this mean? Rather than hard disks, all data is stored using volatile memory. We have an additional level of protection. We use a combination of encryption and keys to hide all your information in plain sight.īut even if servers are taken, there is no information to be taken. If someone takes our server, they won’t be able to disclose any information. And that means ensuring our servers not just work, but protect you as well. Your privacy and security mean everything to us.
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